Standard Rates - $55.00 per ½ hr (customer will be contacted if service charges exceed $110.00)
Priority/Express Service - $55.00 surcharge
Standard Rates - $49.50 per ½ hr (charged in 15 minute intervals)
Credit Card details must be taken prior to commencement of remote support. Customer must have working internet and email to use this service.
Standard Rates - $135.00 1st hr then $55.00 per ½ hr
Server Rates - $155.00 1st hr then $67.50 per ½ hr (travel time will incur from 15km radius from CBD)
Priority Onsite Service within 2hrs - $55.00 surcharge
Monday to Friday 20:30 – 23:00
23:00 – 06:30
06:30 – 08:30
$190.00 1st hr then $67.50 per ½ hr
$270.00 1st hr then $110.00 per ½ hr
$190.00 1st hr then $67.50 per ½ hr

Saturday 08:30 – 17:00
17:00 – 21:00
21:00 – 8:30
Normal charges apply as shop is open
$190.00 1st hr then $67.50 per ½ hr
$270.00 1st hr then $110.00 per ½ hr

Sunday 08:30 – 14:00
14:00 – 06:30
$190.00 1st hr then $67.50 per ½ hr
$270.00 1st hr then $110.00 per ½ hr

Public holidays 23:00 – All day $270.00 1st hr then $110.00 per ½ hr
 
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